Return Policy
ORDER GUIDELINE
Updated on 2020-11-03
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Confirmation of the order will take up to 24 Hours.
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Smart lock will not provide installation, otherwise, extra charge will apply.
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As the manufactory and distributor, we will ensure all the items meet the highest level of quality. Most of our items are made of High quality SUS304 Stainless Steel & Zinc Ally, Glass and Acrylic. Especially Vanity is made of MDF and Acrylic. It is not legal to apply the toxic materials in North America market. Please contact sales team for details.
RETURN & EXCHANGE POLICY
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Any item damaged by customer we do not accept return or exchange.
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All returns and exchange can only be accepted within 30 days of shipping date. Some returns may be subject to 10% re-stocking fee, please email to us to check.
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All refund recipients will receive an email confirmation for records.3. All refund recipients will receive an email confirmation for records.
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Carriage costs are not refundable and return carriage is payable by the customer
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Returned items must have tags still on and be returned in original packaging, no visible signs of wear or use
Standard 1 Year Warranty
Any mechanical problems with the product within 1 year from the day of purchase, we would replace the product free of charge minus the shipping cost. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer).This warranty does not apply to the installation expenses. Within the first 12 months form the date of purchase, subject to the conditions above, Linkaa Inc will repair or replace the product if it is defective in the material or workmanship.